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Terms Conditions That Govern Your mikey888 Account

Before you open an account or move funds through Touch 'n Go eWallet, Boost, or GrabPay, these Terms & Conditions set out exactly what you agree to and what we commit to in return.

Account eligibility rulesPayment & withdrawal conditionsWallet usage — Touch 'n Go eWallet, Boost, GrabPayAccount suspension & closureGoverning jurisdiction

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HOW WE HANDLE THIS

Account Security, Data & Your Rights Under These Terms

These Terms & Conditions are not just a legal formality — they define the specific obligations we hold toward your account, your data, and your funds. Here is how we apply each area in practice.

Data Handling

Your account data is used only to operate your mikey888 account. Payment details submitted via Touch 'n Go eWallet, Boost or GrabPay are processed through those platforms and are not stored on our servers beyond what verification requires.

Cookie & Session Policy

We use session cookies to keep you logged in and to remember your wallet preference between visits. No cookies are sold to third-party advertisers. You can clear cookies via your mobile browser settings without affecting your account data.

Account Security

Every account login triggers an OTP verification step to your registered number. If you believe your account has been accessed without your consent, contact live chat immediately and we will freeze the account pending a security review.

Requesting Changes

To update your registered details — mobile number, email, or preferred wallet — submit a request via live chat with your account verification document. Changes are applied after identity confirmation, typically within one business day.

TERMS CONTACT PATHS

Reach Us About These Terms

If any clause in these Terms & Conditions is unclear, or if you believe your account has been actioned incorrectly under them, contact our team directly. We will respond with the specific clause and reasoning that applied to your account — not a generic reply.

What These Terms Actually Cover

mikey888 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

These Terms & Conditions apply to every action you take on mikey888 — creating an account, funding your wallet, placing wagers, and requesting a withdrawal. When you deposit via Touch 'n Go eWallet or Boost, the transaction is subject to both our payment conditions and the

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terms of those respective payment platforms. GrabPay and DuitNow transfers follow the same dual-agreement principle. We reserve the right to update these terms at any time; the revised version will be published on this page, and continued use of the platform constitutes acceptance. If a specific
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promotion has its own conditions, those conditions sit alongside — not above — these general terms. Any account found in breach of these terms may be suspended pending a review, during which pending withdrawals are held until the review concludes. We do not share your account
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or payment data with third parties outside of what is required to process your chosen payment method. Players in Ipoh and across Malaysia are held to the same terms regardless of which local wallet they use. Access to the platform and eligibility to hold an account
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depends on your local law; it is your responsibility to confirm this applies to you before creating an account.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About These Terms & Conditions

These are the questions we hear most often when account holders want to understand their rights, their obligations, and what happens when something goes wrong. Each answer references the part of the terms that applies.

We update these terms when needed and publish the new version on this page. Continued use of your account after a revision is posted counts as acceptance. We recommend checking this page periodically.

Any balance in your account wallet is held during the review period. If the review finds no breach, funds are released. If a breach is confirmed, the outcome depends on which clause was violated, and we will communicate that in writing.

Yes. All deposits and withdrawals — whether via Touch 'n Go eWallet, Boost, or GrabPay — are subject to our payment conditions as set out in these terms, alongside the individual platform's own terms.

Raise the dispute through live chat or email, citing your account ID and the specific action you're disputing. Our team will reference the exact clause and provide a written response within the timeframe stated in our support policy.

No. These terms allow one account per person. Duplicate accounts are a breach and may result in both accounts being suspended. If you have lost access, use the account recovery flow rather than opening a new account.

Access to mikey888 and eligibility to hold an account depends on whether it is permitted under local law where you are. These terms do not override local law; it is your responsibility to confirm your eligibility before using the platform.

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